Patients scramble to get medication, records after Mesquite health clinic suddenly closes

Hundreds of Mesquite and East Dallas residents who depended on the Mission East Dallas healthcare clinic are now without a doctor.

The clinic closed its doorways this week with minimal discover to sufferers and staff members.

“It is really strange, it is really type of really bizarre. I you should not know what to do now,” said Francis, one particular of the clinic’s individuals. “I just arrived to see if I could renew my medicine and because I bought a textual content yesterday that they would be closing. I failed to even know that it was heading to be this sudden.”

The Mesquite clinic has been about for the past 10 decades.

“Me and my daughter have been to this clinic likely on two many years we are hoping to get our professional medical records,” said Rachael Ramirez.

Ramirez and her daughter are among the the 4,000+ clients.

“I am attempting to glance for an additional PCP, as nicely as a therapist for my daughter, but with out all those data it can be variety of complicated at this moment,” she claimed.

“We failed these individuals. We have failed them,” mentioned Brandy Sargent, who worked in health-related billing right up until the clinic closed Wednesday.

Sargent is anxious for the clients and men and women who worked there.

“Some of our previous paychecks have bounced. We all discovered out also Wednesday, we will not be compensated for the past eight days that we had been listed here mainly because they explained there was no funding available to shell out their staff,” he explained.

“The equilibrium of individuals that had been owing to be paid out on the 17th ended up compensated. We may well have to probably have a handful that are left and in phrases of up coming payroll quite truthfully that is what we are scratching collectively to do,” claimed Charles Wiltraut, the CEO of the clinic. “This was not a selection designed frivolously at all. It was finished in conjunction with our board.” 

Mission East Dallas is a non-gain healthcare supplier that receives governing administration grants to offer health care to underserved communities, but also accepts personal insurance plan a individual fork out on a sliding scale.

Wiltraut states they grew too rapidly.

“It was taking place at a level and rate that again honestly we could not hold up with and we didnt want to continue to keep incurring charges,” he mentioned. “Have faith in has been shaken here. There is certainly no way to stay away from that and so we are likely to dig in and we are heading to re-gain everybody’s have confidence in back again in a a lot far better fashion.”

“It is really sad. Most people right here was extremely excellent: companies, health-related guidance, billing, just each individual a person, so it is really unhappy to have this” stated previous worker Zulu Soto.

If you were being a affected person at the Mission East Dallas Overall health Care Clinic, you will need to call the Healing Palms Wellness Middle to get your medical data.

Charles Wiltraut says they are 69 times from the next funds cycle. He promises the clinic will reopen, and he claims staff will be designed whole.